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We Are Open for Chiropractic and hopefully soon for Remedial Massage.

Hands Holding Globe

We are currently in Step 2 on the Roadmap to Reopening in Melbourne.

Information about Victoria’s current restriction levels are set out on the website of the Department of Health and Human Services here.

As set out in the Guide for Business – Roadmap to Reopening (see link above) allied health services in metropolitan Melbourne, including Chiropractic, have not been directed to close for on-site work.

As of  19/10/2020 we can see a wider range of patients for face to face Chiropractic appointments. 

Should you continue to attend your Chiropractic adjustments?

As said above we will remain open and we will continue to see patients for face to face appointments. Your personal situation or health status may mean that your prefer to avoid face to face consultations until restrictions ease more, however the government also supports routine and proactive health care during this time. Your health and wellbeing are of the upmost importance, now more than ever.

If you are wanting to wait longer before returning to onsite care remember we can support you in other ways. We can connect you with your practitioner who knows your body well and can give you personalized advice on any concerns you may have or on how to maintain your health as best as possible during this time.

What about Massage?

During Step 1 and Step 2 of the Roapmap to reopening Remedial Massage is heavily restricted and cannot be performed.  We are hopeful that we can reintroduce it again at Step 3 (during November 2020) and we will keep you updated.

IMPORTANT NOTE

It is very important that if you are not feeling well (especially fever, sore throat, headache or cough) or believe you may have been exposed to Covid19 that you DO NOT attend the clinic in person and refer to your GP or call the Covid Hotline on 1800 675 398 to  be tested.

 

Some additional advice

This is a challenging and overwhelming time for us all. The mental and physical health of everyone is under pressure. Please keep in touch and stay connect with us and your friends and family.

This too shall pass and we will get through it TOGETHER

We will continue to keep you informed during this uncertain time and will contact you personally if there are any important changes you need to be aware of.

Our hours may change during the Opening Roadmap and again, we will keep you up to date on these change.

 What can you do to keep yourself safe?

What should you do if you feel unwell?

If you suspect that you or a family member has COVID-19 you should call (not visit) your GP or ring the national COVID-19 Information Hotline on 1800 675 398.

What are we doing to keep our team and patients safe?

We’re closely following the advice of the Australia’s Chief Medical Officer, as well as the World Health Organisation (WHO) and have commenced the following precautionary measures:

Continuing to uphold our clinical and sanitation standards which include:

  • Significant changes to our waiting room area and how we make appointments so as to minimise any additional time in areas not essential
  • Removal of all contact risks. Sorry kids no toys anymore and no magazines for adults
  • Disinfectant and wipe down of treatment surfaces before after each consultation
  • Minimum of twice daily cleaning of treatment equipment and rooms
  • Thorough cleaning several times a day of all high touch areas with disinfectant, including reception surfaces, door handles, and treatment areas
  • Triaging of patients and clear communication for high risk patients
  • All out team have completed the Australian Government Covid19 Training and are keeping up to date with best practice to keep us and you as safe and healthy as possible
  • Making hand sanitizer available for you to use on our front desk and in our treatment rooms. There is ample soap and hand-towels in the bathrooms which we recommended you use when you arrive and before you leave
  • Mandatory use of face masks for everyone attending (unless supplied with a medical certificated exemption)
  • Mandatory Tier one surgical masks for all team members
  • Mandatory eye protection or face shield for Practitioners
  • Shielding at reception
  • Enforced social distancing in reception area.
  • Contactless payment when available

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Williamstown Chiropractic Health Group | (03) 9397 7075