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From Friday 22nd October 2021 we can return to routine care for Chiropractic and Massage Patients.


As per the roadmap of opening and following the Premier’s announcement (on 17/10/2021) of further easing of restrictions for metro Melbourne aligned to achievement of 70% full vaccination, effective of 11.59pm Thursday 21 October,  private practice allied health services will be able to resume routine care (including group interventions) with density quotients/COVIDSafe plans in place.

THIS MEANS FROM FRIDAY 22nd October ROUTINE clinical care can resume. This means there are no restrictions to you coming for Chiropractic or Massage Therapy unless you are experiencing covid like symptoms, have been noted as a primary close contact, are isolating, or awaiting Covid results.

Remedial Massage will be allowed to resume from Friday 22nd October 2021. If you have an appointment booked with us we will be in touch to confirm if you still would like to keep this appointment.

We are following all DHHS health recommendations and have a thorough COVID SAFE plan in place. If you attend in person you will be required to wear a mask on-site and check in with our QR code when you arrive.

At this stage, it is our understanding that we can see patients irrespective of their vaccination status.  In fact AHPRA (Australian Health Practitioner Regulation Agency) has reiterated that people should be able to receive health care irrespective of their vaccination status.  We understand this has become a topical issue, however access to health care is a human right and we feel strongly that all people should be able to get the care they need. This is also in keeping with all current legislation and mandates in effect. We are exceeding the recommended levels of cleaning, personal protective equipment and covid-19 protocols, including regular Rapid Antigen Testing for all our team.

Information about Victoria’s current restriction levels are set out on the website of the Department of Health and Human Services here.



It is very important that if you are not feeling well (especially fever, sore throat, headache or cough) or believe you may have been exposed to Covid19 that you DO NOT attend the clinic in person and refer to your GP or call the Covid Hotline on 1800 675 398 to be tested.

Some additional advice

This is a challenging and overwhelming time for us all. The mental and physical health of everyone is under pressure. Please keep in touch and stay connect with us and your friends and family.

This too shall pass and we will get through it TOGETHER

We will continue to keep you informed during this uncertain time and will contact you personally if there are any important changes you need to be aware of.

Our hours may change during the Opening Roadmap and again, we will keep you up to date on these change.

What can you do to keep yourself safe?

What should you do if you feel unwell?

If you suspect that you or a family member has COVID-19 you should perform a Rapid Anitgen Test or go to a Covid testing facility to have a PCR test as soon as possible. If you are unsure you can call (not visit) your GP or ring the national COVID-19 Information Hotline on 1800 675 398.

What are we doing to keep our team and patients safe?

We’re closely following the advice of the Australia’s Chief Medical Officer, as well as the World Health Organisation (WHO) and have commenced the following precautionary measures:

Continuing to uphold our clinical and sanitation standards which include:

  • Detailed CovidSafe plan that is being updated regularly
  • Significant changes to our waiting room area and how we make appointments so as to minimise any additional time in areas not essential
  • Removal of all contact risks. Sorry kids no toys anymore and no magazines for adults
  • Disinfectant and wipe down of treatment surfaces before after each consultation
  • Minimum of twice daily cleaning of treatment equipment and rooms
  • Thorough cleaning several times a day of all high touch areas with disinfectant, including reception surfaces, door handles, and treatment areas
  • Triaging of patients and clear communication for high risk patients
  • All out team have completed the Australian Government Covid19 Training and are keeping up to date with best practice to keep us and you as safe and healthy as possible
  • Making hand sanitizer available for you to use on our front desk and in our treatment rooms. There is ample soap and hand-towels in the bathrooms which we recommended you use when you arrive and before you leave
  • Mandatory use of face masks for everyone attending (unless supplied with a medical certificated exemption)
  • Mandatory Tier one surgical masks for all team members
  • Mandatory eye protection or face shield for Practitioners
  • Shielding at reception
  • Enforced social distancing in reception area.
  • Contactless payment when available
  • Regular Rapid Antigen testing for all team members


Williamstown Chiropractic Health Group | (03) 9397 7075